Attract - Enable - Engage
Increase Customer Centricity with Digital Solutions
In today’s rapidly evolving digital era, Dealerships face a landscape transformed by technology advancements, presenting new opportunities, challenges, and heightened consumer expectations. Customers now wield unprecedented power with information, discernment, and a strong voice to express their preferences. They demand seamless interactions, personalized offerings, and convenient solutions.
Dealerships must wholeheartedly embrace customer-centricity which entails understanding and anticipating customer needs, delivering exceptional experiences, and building lasting relationships.
Our solutions are built to simplify the sales journey, enhance customer experience, and give dealerships the tools they need to grow.
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Widget for Your Websites
A smart, customer-focused widget that integrates seamlessly into your dealership’s website to elevate the vehicle shopping experience. Fully customizable for each Dealer group, the widget reflects your brand identity while integrating effortlessly into the Seriti platform. Customers can instantly check their likelihood of qualifying for finance—no lengthy forms required. Using bureau data, the widget pre-fills known fields to speed up the process, reduce friction, and keep shoppers engaged.
Non Footprint Credit Score and Credit Decision
This feature performs soft credit checks without leaving a visible inquiry footprint on the applicant’s credit profile, reducing the impact on the applicant’s credit record. The Credit Decision applies a predictive scoring model, known as the Credit Decision, that assesses the likelihood of an approval prior to submitting an application.
Customer Consent
With digitally obtained customer consent you could pre fill your application with over 50 fields. An SMS or email will be sent to your customer to request consent to access historical personal information. If consent is granted, the customers personal information will then be used to process the new vehicle transaction.
Dealer Website - Finance Application
A “Finance Now” link can be loaded on your website allowing any customer to complete an application in the comfort of their homes. Making the contact to sale process quick, easy, efficient and remote.
Customer Access
Customer access page – ability for the user to email the customer a URL whereby he can complete the application. Once complete the Business Manager is alerted to the completed application.
Included:
- POPIA Consent
- Form 4 (Direct Marketing)
- Finance Application
- Document upload
- Needs analysis
- Letter of Engagement
- Complaints Logging
Not Taken Up - WhatsApp Campaign
A new-to-market customer insight and engagement service tailored specifically for Dealer Groups. The solution is designed to reconnect with customers who were approved for vehicle finance but did not complete their vehicle purchase through your Dealership.
By uncovering the reasons behind these lost opportunities, Dealerships can enhance the customer experience, refine sales strategies, and increase vehicle conversions.